OUR POLICY

OUR WEB SITE IS DESIGNED TO ALLOW CUSTOMERS TO SELECT AND PURCHASE BY THEMSELVES.

OUR ONLINE WEBSITE ATMOSPHERE IS VERY FRIENDLY, AND THERE ARE NO SALESMAN AROUND!!

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE :

By using this site, you signify your assent to these terms of use. If you do not agree to these terms of use, please do not use the site. This site is owned and operated by Sorentosuits.com/sorento men’s wear ,inc (referred to as "Sorentosuits.com", "we," "us," or "our" herein). No material from the site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Modification of the materials or use of the materials for commercial purpose is a strictly prohibited and is a violation of Sorentosuits.com copyright and other proprietary rights. Except as otherwise indicated on this site and except for the trademarks, service marks and trade names of other companies that are displayed on this site, all trademarks, service marks and trade names are proprietary to their own rightful owner.

DISCLAIMER THE MATERIALS IN THIS SITE OR ANY OF WEBSITES AFFLIATED WITH “SORENTOSUITS.COM” ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SORENTOSUITS.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

SORENTOSUITS.COM DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

SORENTOSUITS.COM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

YOU (AND NOT SORENTOSUITS.COM ) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY:

Under no circumstances, including, but not limited to, negligence, shall sorentosuits.com be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if sorentosuits.com or a sorentosuits.com authorized representative has been advised of the possibility of such damages. In no event shall sorentosuits.com have any liability to you for damages, losses and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) for accessing this site.

OTHER:

All claims, disputes or disagreements which may arise out of the interpretation, performance or in any way relating to your use of this site, shall be submitted exclusively to the jurisdiction of the State or federal courts located in Los Angeles County and State of California.

We offer 100% Satisfaction guaranteed or your money back guaranteed (restrictions apply).

Shipping:

We Ship Via UPS and USPS. Please Allow 5-7 Business day after your item has been shipped to arrive at your door via UPS Ground. Other UPS methods have different delivery times. Do not assume Next Day Air will arrive the day after your order unless noted with a salesman.

You may NOT cancell your order because you received it late unless you purchased Next Day Air, 2 Day Air, 3 Day Select or noted by our Sales agents on your purchase number. Orders are processed rather quickly and it may have already been shipped. If your order has already been shipped, it cannot be cancelled. You may return the merchandise once you receive it. If your package is refused after being shipped, you will still be charged for the shipping and also the return shipping.

RETURN POLICY:

We issue 100% refund if one or more conditions below are met:

we have wrongfully misrepresented an item or we shipped out the wrong item.

Customer is not satisfied with our item and notifies us by emailing us to : sorentosuits@sbcglobal.net within 2 days of receiving our item.

He/she should contact us explaining his un-satisfaction.

Only then, we would accept a return. Refunds in this case are given less 10% restocking fee and less shipping.

An authorization letter is required to be included in the returned box to our facilities.

We honor such returns given the item is NOT used and the merchandise is in NEW condition, Tags are attached and is hanged on the same hanger (factory) in which it was sent originally.

If we notice that the item was used or some alterations were done, we would return the item to the buyer and conclude sale.

EXCEPTIONS:

ALL SUITS FROM KLOTHO,FRANKO GOTTI SUITS ARE NON REFUNDABLE DUE TO THE FACT THAT THEY ARE SPECIAL ORDERED FROM OUR WAREHOUSE .

THEY ARE HOWEVER EXCHANGEABLE IF THEY ARE NOT THE RIGHT SIZE.

THEY ARE GUARANTEED TO BE DEFECT FREE AND EXACTLY WHAT ADVERTISED OR YOUR MONEY BACK GUARANTEED!

No returns based on Wrong Size Ordered! It's your responsibility to order the correct size and if for any reason, the item does not fit, we will gladly exchange it for you for a better size. ALL OUR RETURNS AND EXCHANGES ARE LESS ACTUAL SHIPPING (IE. NOT PROMOTIONAL SHIPPING), ACTUAL SHIPPING FOR 1 ITEM IS THE PRICE THAT BEING CHARGE AOTOMATICALY WHEN YOU PURCHASING ON LINE BASED ON YOUR ADDRESS THAT WE SHIPING TO, PROMOTIONAL SHIPPINGS ARE LESS THAN THAT.

WE ARE NOT RESPONSIBLE FOR LOST OR DAMAGAED ITEMS SENT TO US. PLEASE USE SHIPPING METHODS THAT INCLUDE TRACKING AND INSURANCE.

We do not honor International exchanges or returns Except only if we have misrepresented an item or have sent a wrong item.

EXCEPTIONS:

NO RETURNS ON CLEARANCE ITEMS (Which Include Items in Sale, Clearance Catagories).

ALL OF OUR CLEARANCE ITEMS ARE NEW WITH TAGS AND BRAND NEW. HOWEVER OUR POLICY IS TO GIVE NO REFUND ON CLEARANCE SECTION OF OUR WEBSITE. IF YOU DO NOT AGREE WITH THIS TERMS AND CONDITIONS PLEASE CONTACT US FOR MORE DETAIL.

EXCHANGES ARE WELCOME HOWEVER TO CHANGE SIZE.

RETURNS SEND TO : SORENTO MEN’S WEAR,INC. 1220 MAPLE AVE.#407 L.A,CA,90015

Please contact us for more information since we may accept returns based on unique circumstances.

SORENTOSUITS@SBCGLOBAL.NET